REFUND/RETURNS POLICY
All purchases are final and transactions are in Canadian Dollars. We regret to inform you that refunds cannot be provided. As soon as an order is made, your contest entries are instantly processed and submitted to our sweepstakes company. We cannot modify the entries for the dream car giveaway.
EXCHANGES
We are happy to facilitate exchanges. Should you wish to exchange an item for another size or style, it must be in pristine, unused, unworn, and unwashed condition. The customer is responsible for shipping the product to TunerSociety.ca. We will send the exchanged product back to you at no extra cost. Items can be swapped for products of equal value, or you can choose to upgrade and cover the additional cost. Downgrades that would lead to a refund cannot be approved. Contest entries are fixed and cannot be changed or withdrawn. All exchange requests need to be made within 60 days of purchase. Any issues with defective products should also be reported within this 60-day period for warranty replacement. Beyond 60 days, we assume no further responsibility. For all exchanges, kindly include a printout of the original invoice and any correspondence you've had with our Customer Service. Clearly state the name of the product you desire in return, and its size. Make sure to either attach a screenshot of your confirmation with your returned package or email the confirmation and your order number to support@tunersociety.ca. Should you receive an item from us that's damaged or wrongly sent, please get in touch with our Customer Support right away. Exchanges are approved based on our inspection of the returned item(s). Boxers/Socks/Underwear: Due to hygiene and safety reasons, we do not offer exchanges on boxers, socks, or underwear. Customers bear all shipping expenses. Shipping address for exchanges: TunerSociety.CA Attn: Exchanges 16 Rue Becancour #3 Gatineau, Quebec J8P 8A4 TunerSociety.CA Attn: Exchanges 16 Rue Becancour #3 Gatineau, Quebec J8P 8A4 Canada CS Email: support@tunersociety.ca Please correspond in the your prefered language, English/French.